Last updated: 13 November 2025
This Privacy Policy sets out how Clad-IT Ltd (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (“PECR”).
We are committed to ensuring that your privacy is protected and that your personal data is handled lawfully, fairly, and transparently.
Clad-IT Ltd is the Data Controller for all personal data collected via this website.
If you have any questions about this Privacy Policy or about how your data is processed, you may contact us at:
Email: tim@clad-it.co.uk
Website: www.clad-it.co.uk
We only collect personal data that you voluntarily submit when making an enquiry via our website contact form or email. This may include:
Name
Email address
Telephone number
Company name
Any information you provide within your enquiry
We do not collect special category data through our enquiry channels, nor do we use automated decision-making or profiling.
Under the UK GDPR, we rely on the following lawful basis for processing your personal data:
Legitimate Interests (Article 6(1)(f))
We process your enquiry for the legitimate interest of responding to your request and communicating with you in relation to your query.
We do not use your data for marketing purposes without your explicit consent.
We process personal data strictly for the following purposes:
Responding to and managing your enquiry
Communicating with you regarding the services you have requested information about
Maintaining internal records relating to your enquiry
Your information will not be used for any purpose that is incompatible with those listed above.
We retain personal data only for as long as it is necessary to fulfil the purpose for which it was collected.
Enquiry data is retained for a maximum of 3 months.
After 3 months, all enquiry-related personal data is irreversibly deleted from our systems.
This retention period ensures compliance with the principle of data minimisation under the UK GDPR.
We do not sell, distribute, or share personal data with third parties for marketing or commercial purposes.
We may only disclose your personal data:
Where legally required to do so (e.g., by court order, regulatory request, or law enforcement)
Where necessary to protect our legal rights
No other third-party access is permitted.
We take appropriate technical and organisational measures to ensure the security of your personal data, including:
Secure server environments
Restricted access controls
Regular system maintenance and monitoring
While we take all reasonable steps to safeguard your information, no method of digital transmission or storage can be guaranteed as completely secure.
You have the following rights with respect to your personal data:
Right of Access – to request a copy of the data we hold about you
Right to Rectification – to correct inaccurate or incomplete data
Right to Erasure – to request deletion of your data where applicable
Right to Restrict Processing
Right to Object to processing based on legitimate interests
Right to Data Portability (where relevant)
To exercise any of these rights, please contact us at:
tim@clad-it.co.uk
We may require identity verification before responding to certain requests.
Our website may use essential cookies solely for functionality and performance.
We do not use cookies for advertising, tracking, or analytics purposes without consent.
You may disable cookies at any time through your browser settings, although this may affect certain site functionality.
Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of any third-party websites you may access through our site.
We encourage you to review the privacy policies of any linked websites independently.
We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. Any updated version will be posted on this page with a revised “Last updated” date.
